Terms & Conditions

Terms and conditions

By using this site (the “Site”), you indicate your unconditional acceptance of these terms of use (the "Terms of Use") and to be bound by the following terms of use and conditions. We reserve the right to update and revise the Terms of Use and conditions in our sole discretion. Your continued used of the Site following the posting of any changes to the Terms of Use constitutes acceptance of those changes.

  1. General

The lead time and delivery period are stated in the Site at the product description page. Each voucher can only be used once. All the sales percentages and discounts stated in the Site are based on the Recommended Retail Price (RRP). All prices stated in the Site are final and non-negotiable.

  1. Other websites

The Site may contain links to other websites or webpages on the internet. The past, present and future content of sites that can be accessed through links here are the sole responsibility of their authors and do not reflect our opinion. We expressly state that we have no influence whatsoever on the design or content of the linked sites. This statement applies to all current, previous as well as future links from or on the Site. We will not be responsible for the privacy policies, practices, accuracy, content, legality or any other aspect of any third party website or third party product or service. In no event shall any reference to any third party, third party website or third party product or service be construed as an approval or endorsement by us of that third party, third party website or of any product or service provided by a third party.

  1. Delivery

Delivery is only limited to customers living in Singapore at the moment. For orders outside Singapore, please contact us by email. The items purchased from the Site are either shipped by a third party carrier appointed by us. As a result, we have no responsibility with respect to any loss or damage of products in the process of delivery. Should the product sustain any damage during delivery, the products are not exchangeable or refundable once the seal is broken.

  1. Return Policy/ Exchange Policy

Products and goods purchased through the Site are non-refundable. However, the goods are exchangeable for another item of the same value from the same brand for a period of 7 days subject to the following conditions:

  1. Exchange of products is only available if the product is purchased from Prislyn International Pte Ltd.
  2. The product must be of a similar price. Otherwise, the difference in price may require the client to top up the amount.
  3. The item being exchanged must be in the original condition, including product packaging, manufacturer’s containers, documentation, manuals, seal and all accessories. All accessories must be unmarked and not defaced in any manner.
  4. Items purchased as part of a set, theme or design package, have to be returned as a whole set.
  5. This policy does not apply to the items which have been stated as non-exchangeable and non-refundable.
  6. This policy does not apply to the items on samples, free gift, discount or promotions items.
  7. Prislyn International Pte Ltd hereby reserves the right to perform reasonable remedies including replacing the product with a new item of the same brand or the same value. Should there be a refund , the repayment will less shipping and administrative costs.
  1. Payment details

Only Visa and Mastercard accepted. In any credit/debit card transactions, the customer’s own credit/debit card must be used. The user shall not use any payment methods that the user is not lawfully entitled to Prislyn International Pte Ltd will not be liable for any credit card fraud. The liability in relation to any (alleged or actual) fraudulent use of a card falls on the user and the onus to 'prove otherwise' shall be exclusively on the user. 

  1. Membership eligibility

The Prislyn International Pte Ltd service is not available to minors under the age of 18 years or to any user whose account has been suspended or removed for any reason. By becoming a member you represent that you are of legal age. Users may only have one active account. Membership is available only to users who have completed the information required by the website's registration form and also people who have been invited by existing members to join the website. If you do not qualify, you may not use the Site.  As a member, you agree to provide true, accurate, current and complete information about yourself as prompted by the Site registration form. Membership is void where prohibited by law.

  1. Accuracy of content

Information on the Site is believed to be complete and reliable at the point of upload or publication. The information may contain typographical errors or inaccuracies, which will be corrected as practicable. We reserve the right to: (i) revoke any stated offer, (ii) correct any errors or inaccuracies or omission and (iii) make changes to prices, content, promotional offers, product description or specifications or other information without obligation to issue any notice.

  1. Unavailability of Site; termination; fraud

Prislyn International Pte Ltd. may alter, suspend, or discontinue the Site in whole or in part at any time and for any reason without notice or cost. We may also terminate or suspend use of or access to all or part of the site or your account or membership by our sole discretion for any reason, including without limitation or breaching terms of use. If at any time, we notify you that your access to and /or use of the Site or your account is terminated, you must cease and desist from all such access and/or use immediately. We reserve the right to cancel, delay, refuse to shop or recall from shipper if fraud is suspected.

  1. Access to password protected areas

Access to and use of password protected and/or secure areas of the Site is restricted to registered and authorized users only. Unauthorised individuals attempting to access the Site may be subject to prosecution. You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password. You agree to immediately notify us in the event of any unauthorized use of your account or other breach of security.

  1. Intellectual property rights

The user acknowledges and agrees that the content, materials and other components, including but not limited to, logos, graphics, button icons and page headers available on the Site are the property of Prislyn International Pte Ltd. (unless otherwise indicated) and are protected by copyrights, trademarks, service marks or other proprietary rights and laws. Use of the content and materials for any purpose other than as permitted in these Terms of Use is strictly prohibited. If you believe that any materials on this site infringe your copyright, you may request that they be removed. The request must bear a signature (or the equivalent) of the copyright holder or an authorised representative. The copyright holder must (a) identify the allegedly infringing materials; (b) indicate where on the Site the infringing materials are located; (c) provide your name and contact information; (d) state that you have a good faith believe that the materials are infringing; (e) state that “under the penalty of perjury” you are the lawful copyright owner or are authorised to act on the owner’s behalf.

12. Indemnification.

By using this Site, you agree to indemnify, hold harmless and defend Prislyn International Pte Ltd, its parent, subsidiaries and affiliates, and their respective officers, directors, employees, successors, agents, subsidiaries, partners, contractors, vendors, manufacturers, distributors, representatives and affiliates from any claims, damages, losses, liabilities, and all costs and expenses of defence, including but not limited to, attorneys' fees, resulting directly or indirectly from a claim (including without limitation, claims made by third parties for infringement of intellectual property rights) by a third party that arises in connection with (i) your use or misuse of the Site; (ii) your breach of the Terms of Use; or (iii) your violation of any law or the rights of a third party. You agree to cooperate as fully as reasonably required in the defence of any claim. Prislyn International Pte Ltd reserves the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you.

13. Disclaimer of Warranty.

THE SITE, ITS CONTENT AND ALL TEXT, IMAGES, MERCHANDISE AND OTHER INFORMATION ON, ACCESSIBLE FROM OR AVAILABLE THROUGH THIS SITE ARE PROVIDED ON AN "AS AVAILABLE" AND "AS IS" BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SPECIFICALLY, BUT WITHOUT LIMITATION, Prislyn International Pte Ltd. DOES NOT WARRANT THAT: (i) THE INFORMATION AVAILABLE ON THIS SITE IS FREE OF ERRORS; (ii) THE FUNCTIONS CONTAINED ON THIS SITE WILL BE UNINTERRUPTED OR FREE OF ERRORS; (iii) DEFECTS WILL BE CORRECTED, OR (iv) THIS SITE OR THE SERVER(S) THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

14. Limitation of liability

IN NO EVENT SHALL PRISLYN INTERNATIONAL PTE LTD., ITS PARENT, SUBSIDIARIES OR AFFILIATES OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, DIVISIONS, DISTRIBUTORS, SUPPLIERS, AFFILIATES OR THIRD PARTIES BE LIABLE TO ANY USER OF THE SITE OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR LOSS OF USE) ARISING OUT OF THE USE OR INABILITY TO USE THE SITE OR ANY INFORMATION CONTAINED THEREON OR STORED OR MAINTAINED BY PRISLYN INTERNATIONAL PTE LTD., WHETHER BASED UPON WARRANTY, CONTRACT, TORT, OR OTHERWISE, EVEN IF PRISLYN INTERNATIONAL PTE LTD. HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. IN NO EVENT SHALL THE TOTAL LIABILITY OF PRISLYN INTERNATIONAL PTE LTD., ITS PARENT, SUBSIDIARIES OR AFFILIATES OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, DIVISIONS, DISTRIBUTORS, SUPPLIERS, AFFILIATES OR THIRD PARTIES TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION RESULTING FROM YOUR USE OF THIS SITE, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, EXCEED THE AMOUNT YOU PAID IN CONNECTION WITH THE PURCHASE OF MERCHANDISE THROUGH THE SITE GIVING RISE TO SUCH LIABILITY. WITHOUT LIMITING THE FOREGOING, IN NO EVENT SHALL PRISLYN INTERNATIONAL PTE LTD., ITS PARENT, SUBSIDIARIES OR AFFILIATES OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, DIVISIONS, DISTRIBUTORS, SUPPLIERS, AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON THIS SITE HAVE ANY LIABILITY FOR ANY DAMAGES OR LOSSES ARISING OUT OF OR OTHERWISE INCURRED IN CONNECTION WITH THE LOSS OF ANY DATA OR INFORMATION CONTAINED IN YOUR ACCOUNT OR OTHERWISE STORED BY OR ON BEHALF OF PRISLYN INTERNATIONAL PTE LTD.

You hereby acknowledge that the preceding paragraph shall apply to all content, merchandise and services available through the Site. Because some countries do not allow limitations on implied warranties or the exclusion or limitation of certain damages, in such countries some or all of the above disclaimers or exclusions may not apply and liability will be limited to the fullest extent permitted by applicable law.

15. Additional terms

Additional terms and conditions may apply to specific portions of the Site or your membership, which terms are made part of these Terms of Use by reference. You agree to abide by such other terms and conditions. In the event of a conflict or inconsistency between these Terms of Use and the additional terms or conditions, the latter terms shall control with respect to your use of that portion of the Site or your membership.